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Clickkart Digital

Get the best call center service for your business.

What is a call center service?

A call center is a centralized department designed to handle phone calls from current and potential customers. Call centers can be inbound call centers and/or outbound call centers and be located either within a company or be run by hiring another company specializing in handling call centers or customer service outsourcing. When it comes down to it, the main difference between call centers and contact centers is in the name. A call center generally takes or makes calls, while a contact center keeps in contact through any customer service channel.

Q: How do call centers work?

Call centers provide services that are used by businesses of all sizes to increase sales, such as:

  • Financial Institutions
  • Telcos
  • Insurance companies
  • Online merchants 
  • Telemarketing companies
  • Computer software 
  • Product help desks
  • Mail-order organizations
  • Polling services, charities 
  • Law firms
  • Medical practices
  • Real estate companies
  • Property managers

We’re available 24/7.

As a small business, it’s cost prohibitive for you to have live, in-house support 24 hours a day, 7 days a week. Most start up small businesses only employ a few staff members, and paying them overtime simply isn’t in the budget. However, outsourcing to SAS gives your bootstrapped business  24 hr call Services. We’ll make sure your callers always reach a friendly voice, no matter what time of day.

 

Exceptional customer support.

At the end of the day, people remember how you treat them above anything else. A business that provides exceptional customer support can stand out among the competition, and can be the reason customers continue to come back. SAS knows how important customer care is, which is why all of our operators are professionally trained to provide the best possible services. 

Affordable pricing for any sized budget.

Money is sometimes the only decision maker for any small business. You need to juggle expenses like marketing, payroll, equipment, and more. For a bootstrapped small business, customer service may seem like it’s second fiddle to sales – but with SAS, customer service is amazingly affordable. We can find the live support you need at a price you can afford.

Maximize your marketing.

What’s worse than not getting any calls? Spending money on marketing only to miss calls. If you’re spending money to make the phone ring, every call is important to you. When a prospect calls, our call center agents can transfer hot leads to your staff, take messages, schedule appointments on your software, and even help customers make purchases on your own e-commerce website.